21 Montebello Road, Pueblo, CO 81001   Mon-Fri, early & late hours
Call us at (719) 546-0037

Privacy policy

How we handle information collected through this website.

Effective date: July 30, 2026

ITR Physical Therapy ("ITR," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, itrpt.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to this policy.

Please note: This is a website privacy policy. It is separate from our HIPAA Notice of Privacy Practices, which covers protected health information and is provided to patients at intake.

Information we collect

Information you give us. If you contact us through the Site, for example by filling out a contact form, requesting an appointment, or emailing us, we collect the information you choose to provide, such as your name, phone number, and email address, along with any message you send.

Please do not send medical or health details through the Site. Our website forms and email are for general contact and appointment requests only. To protect your privacy, do not include diagnoses, conditions, treatment details, or other health information in a website form or email. We will collect any necessary health information securely, in person or through the appropriate protected channels, once you are a patient.

Information collected automatically. Like most websites, we may automatically collect basic technical information when you visit, such as your browser type, device type, pages viewed, and general location (city/region), to keep the Site working well and understand how visitors use it. We may use analytics tools for this purpose.

Cookies. The Site may use cookies, small files stored on your device, to help the Site function and measure traffic. You can set your browser to refuse cookies; some parts of the Site may not work as well if you do.

How we use your information

We use the information we collect to respond to your questions, messages, and appointment requests; to contact you about scheduling or your inquiry; to operate, maintain, and improve the Site; and to comply with applicable laws. We do not sell, rent, or trade your personal information.

When we share information

We share information only in limited situations: with service providers who help us operate the Site or communicate with you (such as our website host, email provider, or analytics provider), who may use the information only to provide those services to us; and when required by law or to protect the rights, safety, or property of ITR, our patients, or others.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect the information collected through the Site, including serving the Site over a secure (HTTPS) connection. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security, another reason not to send health information through the Site.

Your choices

You may contact us at any time to ask what information we have, to correct it, or to request that we delete information you submitted through the Site. You can also opt out of non-essential emails by letting us know.

Children's privacy

The Site is intended for a general audience and is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. (This is separate from providing physical therapy care to minor patients, which is handled through our normal, protected intake process.)

Links to other sites

The Site may link to third-party websites (for example, an insurance provider or our Facebook page). We are not responsible for the privacy practices of those sites; please review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Please check back periodically.

Contact us

If you have questions about this Privacy Policy, contact us at:
ITR Physical Therapy
21 Montebello Road, Pueblo, CO 81001
Phone: (719) 546-0037 · Fax: (719) 546-0039